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Ilyass Elharti
Ilyass Elharti

The 1&1 Control-Center app: your personal customer portal on your smartphone or tablet


1und1 Control Center App Download: How to Manage Your 1und1 Account on Your Mobile Device




If you are a 1und1 customer, you might be wondering how to access and manage your account on your smartphone or tablet. Fortunately, there is a convenient and easy solution for that: the 1und1 Control Center App. In this article, we will explain what this app is, how to download and install it, how to use it, and how to get help and support for it. By the end of this article, you will be able to enjoy all the benefits of having your 1und1 account at your fingertips.


What is the 1und1 Control Center App?




A brief introduction to the app and its features




The 1und1 Control Center App is a free mobile application that allows you to manage your personal customer area on your smartphone or tablet. It is available for both Android and iOS devices, and it works with any internet connection. With this app, you can:




1und1 control center app download



  • View and change your customer data, such as your username, password, or bank account information.



  • See your bills and itemized charges, and download them as PDF files.



  • Monitor your data usage, calling minutes, and costs, and set up alerts for them.



  • Manage your contracts and your booked options, and make extensions or tariff changes.



  • Manage your 1und1 email addresses, change your email password, or set up new email addresses and email forwarding.



  • Manage your SIM cards and roaming settings, activate, lock, unlock, or replace them.



  • Manage your DSL phone numbers, set up your answering machine or call forwarding.



  • Request number portability or DSL relocation at 1und1.



  • Improve your Wi-Fi connection and reception, connect easily with the WLAN, and optimize your home network.



  • Receive important notifications from 1und1, such as information on your orders, deliveries, and more.



  • Solve DSL problems using solution proposals or report disturbances to 1und1.



  • Get help and contact the 1und1 customer service.



The benefits of using the app for 1und1 customers




The 1und1 Control Center App offers many advantages for 1und1 customers who want to have more control over their account. Some of the benefits are:


  • You can access your account anytime and anywhere, as long as you have an internet connection.



  • You can save time and hassle by doing everything on your mobile device, without having to log in to a computer or call a hotline.



  • You can keep track of your consumption and costs, and avoid unpleasant surprises on your bill.



  • You can customize your contract and options according to your needs and preferences.



  • You can enjoy exclusive offers and promotions from the 1und1 Shop.



  • You can get instant support and guidance from 1und1 experts.



How to Download and Install the 1und1 Control Center App?




The steps for Android and iOS devices




The requirements and compatibility of the app




The 1und1 Control Center App is compatible with most Android and iOS devices, but there are some minimum requirements that you need to meet in order to use it. For Android devices, you need to have Android 5.0 or higher, and for iOS devices, you need to have iOS 11.0 or higher. You also need to have a 1und1 customer account and a valid email address and password to log in to the app. If you don't have a 1und1 account yet, you can register for one on the 1und1 website or by calling the 1und1 hotline.


How to Use the 1und1 Control Center App?




The main functions and options of the app




Once you have downloaded and installed the app, you can start using it to manage your 1und1 account. The app has a simple and user-friendly interface that allows you to navigate through different menus and options. Here is an overview of the main functions and options of the app:


Function


Option


Description


Home


Dashboard


Shows your current data usage, calling minutes, costs, and contract details.


Home


Notifications


Shows important messages from 1und1, such as order confirmations, delivery updates, or service information.


Home


Shop


Shows exclusive offers and promotions from the 1und1 Shop, such as smartphones, tablets, accessories, or tariffs.


Data & Costs


Data Usage


Shows your data consumption and remaining data volume for the current billing period.


Data & Costs


Calling Minutes


Shows your calling minutes and remaining minutes for the current billing period.


Data & Costs


Costs


Shows your current costs and expected costs for the current billing period.


Data & Costs


Bills


Shows your bills and itemized charges for the past months, and allows you to download them as PDF files.


Data & Costs


Alerts


Lets you set up alerts for your data usage, calling minutes, or costs, and receive notifications when you reach a certain limit.



Contract & Options


Contract Details


Shows your contract details, such as your tariff, contract duration, cancellation period, or customer number.


Contract & Options


Booked Options


Shows your booked options, such as additional data volume, international calls, or security packages.


Contract & Options


Tariff Change


Lets you change your tariff to a different one, depending on your eligibility and availability.


Contract & Options


Extension


Lets you extend your contract for another period, and receive a bonus or a discount.


Email & Cloud


Email Addresses


Shows your 1und1 email addresses, and lets you change your email password, or set up new email addresses and email forwarding.


Email & Cloud


Cloud Storage


Lets you access your 1und1 cloud storage, where you can store and share your files, photos, videos, or music.



SIM Cards & Roaming


SIM Cards


Shows your SIM cards and their status, and lets you activate, lock, unlock, or replace them.



SIM Cards & Roaming


Roaming Settings


Lets you manage your roaming settings, such as enabling or disabling data roaming, or choosing a preferred network.



DSL Phone Numbers & Services


DSL Phone Numbers


Shows your DSL phone numbers and their status, and lets you manage them.



DSL Phone Numbers & Services


Answering Machine


Lets you set up your answering machine for your DSL phone numbers, and listen to your messages.



DSL Phone Numbers & Services


Call Forwarding


Lets you set up call forwarding for your DSL phone numbers, and choose the destination number and the conditions.



Moving & Number Portability


Moving ServiceLets you request a DSL relocation at 1und1, and choose the date and the address of your new location.


Moving & Number Portability >Number Portability >Lets you request number portability from another provider to 1und1, and choose the date and the number of your transfer.


Wi-Fi & Home Network >Wi-Fi Optimizer >Lets you improve your Wi-Fi connection and reception, by scanning your environment and suggesting the best channel and position for your router.


Wi-Fi & Home Network >WLAN Connect >Lets you connect easily with the WLAN network of 1und1 or its partners, by scanning the available networks and logging in automatically.


Wi-Fi & Home Network >Home Network Overview >Lets you optimize your home network, by showing all the devices connected to your router and their status.


Troubleshooting & Support >Troubleshooting Guide >Lets you solve DSL problems using solution proposals or report disturbances to 1und1.


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